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Privacy Policy



Copyright @ Panasonic Malaysia Sdn. Bhd. (26975-W). 2012 All rights reserved.

Panasonic Malaysia Sdn. Bhd. (26975-W)

Lot 10, Jalan 13/2, Petaling Jaya
46200 Selangor, MALAYSIA



This privacy statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This privacy statement is only applicable to this Club Panasonic Website (“Site”) owned and operated Panasonic Malaysia, its subsidiaries and/or affiliates (“Panasonic”).

1. Privacy Policy on the Site

1) Panasonic will collect your personal information including but not limited to your name, address, e-mail address, and/or telephone number which you provide, amend or update either online or otherwise when you register for Club Panasonic membership, register your product, sign up for product information and/or participate in direct marketing activities such as online promotion and lucky draws. By providing us with your personal information, you consent to any and all such access and/or transfers of your personal information and its use according to this privacy statement.

2) Panasonic will use your personal information for
2.1]communicate with you about products and services;
2.2]provide service and support;
2.3]update you on new services and benefits;
2.4]provide personalized promotional offers;
2.5]select content to be communicated to you;
2.6]measure performance of marketing initiatives, ads,
2.7]allow you to participate in contests and surveys; and
2.8]contact you regarding Panasonic products or services.
2.9] to monitor use of and improve the contents of this Site and
2.10] for direct marketing purposes.

Should you choose not to receive direct marketing materials, please select your decision accordingly in the Panasonic Club membership registration form.

3) Panasonic may provide your personal information you provide to other entities of the Panasonic Group, Panasonic’s suppliers and agents, or suppliers and agents of Panasonic’s affiliated within the purpose of use described in Sections 2(i), but it will not share or disclose your personal information to other third-parties without your permission unless (i) required to do so in compliance with any law, regulation, subpoena or court order; (ii) upon the request of a government, regulatory or law enforcement agency; (iii) for the investigation and help to prevent security threats, fraud or other malicious activity; (iv) to enforce/protect the rights and properties of Panasonic or its affiliates; or (v) to protect the rights or personal safety of Panasonic employees and third parties.

4) You may update your personal information. If you registered your details for membership registration online, please update your personal details by logging on to the website.

5) Panasonic will make reasonable efforts to maintain and improve security to ensure that personal information is managed safely.

6) While complying with applicable laws and regulations, Panasonic will make ongoing efforts to improve and upgrade measures taken to protect personal information.

7) If you are under the age of 18, you are requested to obtain the consent of your parent or guardian, before your personal information is submitted.

2. Cookies

1) When you visit a website, small data files called “Cookies” are written to your hard disk. They are used, for example, to identify you when you revisit the website at a later time. The information contained in cookies is exchanged between the website you are reading and your Web browser program, but websites are not allowed to read information from cookies created by other websites or other data on your hard disk.

2) Many websites use cookies, but you may set your Web browsers to inform them before accepting new cookies or to refuse all cookies.

3) This Site occasionally uses cookies to enhance the information and services provided, and to make navigating the site more convenient. This Website does not use cookies to obtain information that would allow it to identify you except in cases where you have agreed to provide such information beforehand.

3. Link to non-Panasonic websites

1)This Site may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Site for third-party websites which are not controlled by Panasonic and whose privacy practices may differ from Panasonic’s practices.

2) Panasonic does not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by this privacy statement. You are encouraged to review the privacy policy of any company before submitting your personal information.

3) This Site may provide social media features that enable you to share Panasonic information with your social networks and to interact with Panasonic on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. Please review the privacy policies and settings on the social media sites with which you interact so as to ensure that you understand the information that could be shared by those sites.

4) Panasonic expressly disclaim to the maximum extent permissible at law any liability for the security or privacy practices included on or operated by the operators of third-party websites and social media sites.

4. Changes to Privacy Statement

1) If we change our privacy statement, we will post the revised statement here, with an updated revision date.

2) Any significant changes to our privacy statement may be notified by other means, such as sending an email or posting a notice on our home page.

5. Contacting us

1) If you have comments or questions about this privacy statement, please send them to:

Web Master

Club Panasonic


2) Please be advised that any form of communication sent to this site, be it ideas, suggestions or any other e-mail, will be considered non-confidential and non-proprietary.


To enable us to provide you with our various products and/or services, we ask you to provide us with your personal information such as your name, identification number, address, and telephone number. We may also keep records relating to your access to our web server. For that purpose, cookies may be sent by our server to your system and may be collected by our company due to your access to our server by using your system.

Your information and records described above (hereinafter referred to as the "Information") will be stored and maintained in our database only for a necessary period of time and will be kept in confidence by us.

We intend to use the Information only for the purpose of (1) fulfilling our obligations under any sale and purchase contract and/or any other contract between you and our company, (2) rendering services related to our business such as warranty or after sales services, (3) providing you with our latest product information and other related information from time to time, and/or (4) asking your opinions regarding our products and/or services.

For the purposes described above, our company may share the Information with other departments in our company and/or any associated company in the PM either in Malaysia or overseas. The Information may be shared with third parties for the purpose of performing our obligations under a sale and purchase contract and/or any other contract between you and our company. In such case, our company will endeavor to ensure that the recipients do not use the Information other than for the limited purpose determined by our company within the scope of your consent, and will endeavor to ensure that they secure the Information from unauthorized use. The Information may only be disclosed to other third parties in exceptional cases required by laws or regulatory authorities.

Please note that you are given options with respect to whether you agree to the foregoing collection, storage, use and disclosure of the Information by our company, by choosing whether to submit the Information or not. If you submit the Information to our company, this shall be deemed as your consent and agreement to these policies regarding the collection, storage, use and disclosure of the Information by our company. Although it is not obligatory for you to provide the Information to our company, failure to do so may result in our company being unable to sell our products and/or provide certain services including after sales services to you.

If you would like to inspect, correct, update or delete the Information stored in our database, or if you would like to stop receiving further marketing materials from us, or if you have any question or comment about our privacy policies, please contact us by calling Customer Care Centre (CCC) at +603-7953 7600 or sending an e-mail to

Please be advised that PM is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party's web site which is linked to or from our web site. Your access to such linked site, and you’re providing personal information to such linked web site, are entirely at your own risk.

This declaration is valid for customers in Malaysia.

Panasonic Malaysia Sdn. Bhd. (26975-W)